Orders cannot be cancelled once they are placed.
Returns and refunds are not accepted.
Customer satisfaction is our top concern and something we take very seriously. We perform multiple quality tests before to order shipment you guarantee that your product arrives in ideal condition.
However, we would be pleased to assist you with size-related exchanges or the option to substitute a different product if you are unhappy with the item or items you ordered.
To accept your exchange, you must email us within 24 hours with a clear video of the product being unboxed.
The item or items being exchanged must be unused, unwashed, and unworn, and they must be returned with all of their tags and packaging in order to qualify.
When asking for an exchange for your order, please keep the following items in mind.
Every product has an extensive description that includes information on color, fit, wash and care, and other specifics. However, there may be a tiny colour discrepancy because each device has different display settings, hues, etc. As a result, we will not be able to consider or approve exchange requests based on factors like fabric type, color discrepancy, or quality.Here is the detailed exchange procedure we follow to provide hassle-free support if your exchange request satisfies the terms and criteria listed above.